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Choosing the right wedding chauffeur service raises lots of questions.

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The Azure Wedding Car fleet - BMW X5, Bentley Arnage, Rolls-Royce Flying Spur, Bentley Brooklands

Frequently Asked Questions

BOOKING & PAYMENT QUESTIONS

Do you charge by the hour, or as a set rate?

Azure can provide a comprehensive wedding service that includes chauffeuring all of the following people on the wedding day: groom/best man, bride/dad or escort, bridesmaids/mum, bride/groom and any friends/relations that it is logistically possible to drive around on the wedding day prior to the wedding reception. So once you have our fee there will be no additional charges for time or mileage (if within a 15-mile radius of Cheltenham). Prices start from £145.00.

Do you have any time limits?

When you book Azure there are no time limits on how long our cars/drivers are available to you, from the first pick-up until the start of the wedding reception.

Are there any mileage limitations?

When you book Azure there are no mileage limits, unless the journey is more than 15-miles from Cheltenham. In such circumstances we would agree an additional fee to cover this mileage before you book with us. So all your costs are know about before you commit to using Azure.

Can I view the cars before booking?

We are so proud of our cars that we would thoroughly recommend a viewing of all of them at our Cheltenham location before you finally decide on which one(s) you want for the special day.

It is only by sitting in them and being taken on a short drive that you can experience the unique qualities of each of our cars, from the short wheel base Bentley Brooklands (with 12″ of legroom), via the long wheel base Rolls-Royce Flying Spur (with 16″ of legroom) to the extended wheel base Bentley Arnage and Rolls-Royce Phantom (both with 22″ of legroom).

Please book a viewing by CLICKING HERE.

Can I have a test drive?

Absolutely. In fact, we are so proud of our cars that we would thoroughly recommend a viewing of all of them at our Cheltenham location before you finally decide on which one(s) you want for the special day.

It is only by sitting in them and being taken on a short drive that you can experience the unique qualities of each of our cars, from the short wheel base Bentley Brooklands (with 12″ of legroom), via the long wheel base Rolls-Royce Flying Spur (with 16″ of legroom) to the extended wheel base Bentley Arnage and Rolls-Royce Phantom (both with 22″ of legroom).

Please book a viewing by CLICKING HERE.

Are your services package deals, or bespoke?

Every enquiry is managed personally by the founder and principal chauffeur of Azure, David Keffler. In fact, he will take you right through the booking process and will therefore, be fully aware of all the requirements you have for the big day. So if it is possible, Azure will provide it!

How do we reserve the car(s) we want?

We are so proud of our cars that we would thoroughly recommend a viewing of all of them at our Cheltenham location before you finally decide on which one(s) you want for the special day.It is only by sitting in them and being taken on a short drive that you can experience the unique qualities of each of our cars, from the short wheel base Bentley Brooklands (with 12″ of legroom), via the long wheel base Rolls-Royce Flying Spur (with 16″ of legroom) to the extended wheel base Bentley Arnage and Rolls-Royce Phantom (both with 22″ of legroom).

Please book a viewing by CLICKING HERE.

If you aren’t able to view them then please send an e-mail or call, and David will reserve the chosen car in your name.

When should we book?

If the car you want is available for your special day then it is advisable to book it there and then.

What are your booking and payment terms?

When booking a car, an invoice for 40% of the total cost will be raised as a deposit, which is payable within 14-days of booking. The balance is then due 2-weeks before the wedding.

If you would like to spread out the payments then we can discuss the arrangements that best suit your requirements.

What payment methods do you accept?

We accept all of the following methods of payment: bank transfer, cheque and credit card. We also offer debit card monthly payment plans.

How much is the deposit?

When booking a car, an invoice for 40% of the total cost will be raised as a deposit, which is payable within 14-days of booking. The balance is then due 2-weeks before the wedding.

If you would like to spread out the payments then we can discuss the arrangements that best suit your requirements.

When is the balance payable?

When booking a car, an invoice for 40% of the total cost will be raised as a deposit, which is payable within 14-days of booking. The balance is then due 2-weeks before the wedding.

If you would like to spread out the payments then we can discuss the arrangements that best suit your requirements.

Can I make a last minute booking?

If Azure has a car and driver available then you can book a wedding car up until the day before the wedding. In such circumstances, Azure will provide you with its full breadth of services as standard.

Please send us a message as soon as possible if you are in this position.

Do you offer multiple car booking discounts?

Yes. If you book any combination of 2 or 3 of Azure’s Wedding Cars (Rolls-Royce Phantom, Bentley Brooklands, Rolls-Royce Flying Spur and/or Bentley Arnage) then you will receive a 10% discount on the total price.

What happens if we need to cancel our booking?

If you cancel your booking before paying the deposit (due within 14-days of booking) then the deposit will not be payable. If you cancel your booking after paying the deposit, as per Azure’s Terms and Conditions, Azure will retain the deposit. If you cancel your booking after paying the final amount (due 2-weeks before the wedding) Azure will retain all the fees paid to-date.

Please see our Terms and Conditions HERE for full details.

What happens if Azure can’t fulfil our booking?

Azure only accepts bookings that it can fulfil and has never been in this situation. If before the day an issue arises with your chosen car that cannot be resolved before your wedding then Azure will substitute one of its other Rolls-Royce or Bentley motor cars. If they are already booked out then it will source and pay for a car of an equivalent standard. Should this situation arise you will be kept informed as the matter progresses.

CAR RELATED QUESTIONS

Does Azure have a choice of cars?

Azure has 5 wedding cars to choose from: A Rolls-Royce Phantom, a Bentley Brooklands, a Rolls-Royce Flying Spur, a Bentley Arnage Limousine and a BMW X5. Each has its own character and the best way to choose between them is to visit Azure in Cheltenham, where you can view the cars and experience them on the road.

Please view our wedding cars page HERE to make your choice.

Are any of Azure's cars suitable as a groom's car?

The Rolls-Royce Phantom, Rolls-Royce Flying Spur and Bentley Arnage Limousine all have engines with a V12 or turbo’s. The Flying Spur can get to 60mph in 6.5 seconds and the Phantom and Arnage both in 5.5 seconds – so, there’s no need for the extra cost of a groom-only Aston Martin, as Azure’s cars can then accommodate the bride as well.

How much space is there in the car?

Azure has a long wheelbase Rolls-Royce Flying Spur, which has 16″ of legroom but if you need a serious amount of legroom then the Rolls-Royce Phantom or Bentley Arnage Limousine is the car for you. It has 22″ of legroom and is almost unique outside London.

Images of the legroom for each car are available to view HERE.

How many seats do your cars have?

All of the cars can carry four passengers except for the Bentley Arnage Limousine, which can carry 3. This is because it has been set up with an exclusive arrangement in the rear, where the 2 passengers benefit from 22″/60cm of legroom, heated seats that recline and a champagne table that as well as holding your bottle of champagne will also hold your glasses between sips.

Only in London would you normally find this level of luxury and is exactly where this car spent the first years of its life, chauffeuring a member of a foreign royal family around the capital.

What condition are your cars in?

All the cars are in pristine condition. Each one was only purchased after months of careful research to find the best example available of that model. The Rolls-Royce Phantom, Rolls-Royce Flying Spur and Bentley Arnage limousine have very low mileage for their age. All the cars are kept in tip-top condition by the local main dealers for Rolls-Royce, Bentley and BMW.

Do ribbons for the car come included?

Yes. Not only do ribbons come as standard but if you would like us to, we will find the closest match to the colour theme of your wedding.

Can we have flowers or decorations on the wedding car?

We are happy to place any flowers or decorations on or in the car. Our only provison is that they won’t compromise the pristine nature of the car for future brides.

What happens if my wedding car breaks down?

Thankfully, we’ve never had a vehicle break down. However, should that occur, we have enough vehicles to call on to cover the situation. Moreover, to ensure minimum time is lost and the journey can continue smoothly, a local chauffeur company would be called upon immediately as a replacement (either temporarily or for the remainder of the duration of your booking). All such costs would be covered by Azure.

Do you have a car that can cope with bad weather?

Azure has a BMW X5, which has four-wheel drive. So if the weather got really bad Azure would always be able to get you to your wedding – unless conditions were impassable for any car!

Do your cars have air-conditioning for hot days?

Each of Azure’s cars is equipped with very powerful air-conditioning systems.

Are Azure's cars powerful enough to cope with steep hills?

All of our cars have powerful engines. The BMW X5 and Bentley Brooklands can accelerate to 60mph in 8.5 seconds. The Rolls-Royce Flying Spur can do it in 6.5 seconds, and the Rolls-Royce Phantom and Bentley Arnage Limousine can get there in 5.5 seconds.

Does Azure have any unusual cars?

The most luxurious of the Azure wedding car fleet – particularly in the rear compartment with 22″ of leg room – is the Rolls-Royce Phantom, which is a special edition Sapphire from the Bespoke Collection, in pearlescent white. Made to a unique specification with many options, this vehicle is one-of-a-kind and is in immaculate condition.

Our Rolls-Royce Flying Spur is one of only 50 where the powerful Bentley Turbo R engine was placed under its bonnet.

Azure also has a Bentley Arnage Limousine, which has 22″ of legroom and is one of only a handful in the UK with this amount of rear space.

WEDDING DAY QUESTIONS

What is included in Azure's standard wedding day package?

The car you book from Azure will be available for all the journeys you require from the beginning of the wedding day until the start of the wedding reception. This will include all the time and mileage required for these journeys, which can include: groom to ceremony, bridesmaids to ceremony, bride to ceremony and bride and groom to reception, via a scenic route with a glass of champagne each. The only exceptions to this are (1) If any of the journeys are outside a 15-mile radius of Cheltenham, in which case and additional charge may apply or (2) If the logistics of the day dictate that more than one car is required, in which case the second car will attract an additional charge. An example of this is where it is too far to drive the bridesmaids to the wedding ceremony and then return for the bride.

View everything included in our wedding day package HERE.

Is a glass of champagne for the bride and groom included in your service?

Yes. Once the wedding ceremony has finished the bride and groom can be taken on a half-hour scenic drive. This includes a glass of champagne each, along with the opportunity for a stop for a photo shoot. If the Rolls-Royce Phantom, Rolls-Royce Flying Spur or Bentley Arnage Limousine are chosen, the couple can make use of the custom made champagne holder that they can rest their glasses in between sips.

Will you stay after the ceremony so we can have photos will the car?

Absolutely. The car(s) you have booked will remain with you for as long as you require until the start of the wedding reception and there won’t be any charge for this. It is all included in the fee we agree before you book. Azure doesn’t have any hidden charges.

How long do we get the car for on our wedding day?

The car you book from Azure will be available for all the journeys you require from the beginning of the wedding day until the start of the wedding reception. This will include all the time and mileage required for these journeys, which can include:

• Groom to ceremony
• Bridesmaids to ceremony
• Bride to ceremony
• Bride and groom to reception, via a scenic route with a glass of champagne each

The only exceptions to this are (1) If any of the journeys are outside a 15-mile radius of Cheltenham, in which case and additional charge may apply or (2) If the logistics of the day dictate that more than one car is required, in which case the second car will attract an additional charge. An example of this is where it is too far to drive the bridesmaids to the wedding ceremony and then return for the bride.

Who will be doing the driving?

You will be driven either by Azure’s founder and principal chauffeur, David Keffler, or one of Azure’s carefully selected Associate Chauffeurs, all of whom have been chosen for the combination of driving skills and customer service.

What will your chauffeurs be wearing?

Your chauffeur will be wearing a chauffeur’s uniform with matching chauffeurs cap.

Will the chauffeurs help the bride get in and out of the car properly?

Absolutely. In fact, they will explain and demonstrate how to enter and exit a car in a wedding dress – something that is completely different from how you normally do so!

What if it rains on the wedding day?

Each of Azure’s cars carries several umbrellas that will be used to protect the passengers from the rain.

Will my car be used for any other weddings or events on the same day?

Azure won’t use your chosen car(s) for another wedding/event on the same day unless the timings permit.

Can Azure take the bride/groom and wedding guests to local hotels at the end of the evening?

Azure can do so in either of its private hire licensed vehicles; choose from a BMW X5 or a Bentley Brooklands. Wedding-only businesses are not licensed to perform this work, and so with Azure you can get a smart Rolls-Royce/Bentley during the day and the same driver in a BMW/Bentley at night – a service in the area that is unique to Azure.

View our wedding night services HERE.

Can I make use of Azure's services, even if the wedding ceremony and reception are both at the same venue?

Of course. Your chosen car can collect the groom from his overnight stay and take him to the venue. The car will then wait during the ceremony and whisk the newly married couple off for a half-hour scenic drive, with a glass of champagne each. This will give the newlyweds some precious time together before meeting their guests as husband and wife. During the journey they may wish to stop at a favourite location, where their photographer can take some special shots for the wedding album. Another big advantage of this service is that the bride has a chance to take a break from the venue, which she otherwise would be at from the night before the wedding until the morning after the wedding day.

View our weddings at one location services HERE.

COMPANY QUESTIONS

Where is Azure Wedding Cars based?

We’re based in Cheltenham, Gloucestershire.

What area does Azure cover?

Azure is based in Cheltenham and so can cover Oxfordshire, Gloucestershire, Worcestershire and Herefordshire. Depending upon the car required, we can cover the whole of the British Isles.

How do I know what to look for in a wedding car company?

We’ve compiled a handy guide to help you in your choice of wedding car company. Please CLICK HERE to visit our ’Top Questions to Ask a Wedding Car Company’ page for more information. You’ll also find a printable PDF comparison chart for you to you to fill in and use. You can then easily compare what you get for your money and make a well-informed decision about who to use.

Why should I book with Azure?

Azure is the only company in the area that can guarantee all of the following: a bespoke service, a firm who’s customer service is enhanced by driving more than just for weddings, professional drivers, pristine Rolls-Royce and Bentley motor cars, the option to view the cars before booking, valeted cars, flexible payments, no time limits and no mileage limits (if within 15-miles of Cheltenham). Click here to view the 9 Reasons to Book with Azure

Are you licensed to provide wedding car hire services?

The law does not require a licence to provide wedding car services. Anyone with a car that has an MoT can use it for weddings.

Azure is unique in the area for having a Bentley and BMW X5 with a private-hire license that can be used for special occasions. When you book Azure you get a firm with un-rivalled experience in the world of providing executive chauffeur services. For example, Pierce Brosnan is someone that David, Azure’s founder and principal chauffeur, has driven around the Cotswolds for a couple of days.

Do you have Wedding Hire and Public Liability insurance?

Azure and all its drivers are fully insured for weddings.

How long has Azure Luxury Cars been established?

Azure was established in 2011 and has grown from having one Bentley to two Bentleys, two Rolls-Royce motors and a BMW X5.

Does Azure own their cars, or are they sub-contracted?

Azure owns all of its cars, unlike some wedding car companies that use sub-contracted vehicles.

Does Azure work with other wedding professionals?

Azure has established strong relationships with noted suppliers to the wedding industry. Please CLICK HERE to view our recommended suppliers.

Has Azure received any accreditations & awards?
  • Shortlisted for the Guides for Brides ‘Customer Service Awards’ 2017
  • Advanced Driver certifications, and membership, of The Institute of Advanced Motorists [since 1983]
  • Winner of the 2014 Wedding Industry Awards in the South West region
  • Member of The British Chauffeurs Guild [since 2016]
  • Member of The National Association of Wedding Car Providers [since 2016]
  • David Keffler (founder/principal chauffeur) is also a member of The Rolls Royce Enthusiasts Club [since 1979]
Has Azure ever driven anyone famous?

Azure has chauffeured Pierce Brosnan around the Cotswolds. We’ve also driven Freddie Flintoff to Bristol. Other clients have included a Commandant General of The Royal Marines.

OTHER SERVICES

Can you work with my wedding planner?

Absolutely. If you would like us to work with your wedding planner please send us their contact details and we will do the rest.

Can you help with elderly or disabled transport?

Very much so. The founder and principal chauffeur of Azure is a professional driver who is qualified to transport elderly and disabled people. Please contact us and he will be pleased to talk through the best way of helping your elderly/disabled guest. Moreover, Azure’s BMW X5 is ideally suited for people with limited mobility because it can be entered without the need to stoop down and it has carrying capacity for a folded wheel chair in the boot.

Are you available to take guests home at the end of the night?

Azure can do so in either of its private-hire licensed vehicles; choose from its BMW X5 or Bentley Brooklands. Wedding-only businesses are not licensed to perform this work, and so with Azure you can get a smart Rolls-Royce/Bentley during the day and a driver from the same firm in a BMW/Bentley at night – a service in the area that is unique to Azure.

I need transport for other events before and after the wedding. Can Azure help?

Azure can provide a chauffeur driven BMW X5 and/or a Bentley Brooklands. We are the only business based in the Cotswolds that is licensed to provide such transport in these luxury cars.

Please read below for examples of areas in which we can help:

  • Engagement celebrations and/or Stag/hen parties
  • Spend a day with mother/friend/bridesmaids planning and shopping for dresses, cakes, flower arrangements etc.

(If you would like to be accompanied by a professional wedding planner, Azure works with several planners and is happy to make recommendations; we can take you around with your chosen one)

  • Honeymoon airport transfers
  • UK-based mini-moon chauffeur services, taking you to your hotel (anywhere in the British Isles) and collecting you at the end of your break to drive you home
  • Thank-you gift for parents, relatives or anyone else who may have provided help for the wedding
  • Gift vouchers for loved ones to choose how to use Azure’s private chauffeur service for an occasion of their choice – or, just a lovely day out